Customer Service

EVERBRITE, LLC RETURN GOODS POLICY

  • For Product Return Authorization, contact Everbrite, LLC Customer Service at 1-888-505-1008 or 414-529-8692 for Authorization within 15 days of Receipt of Product. Unauthorized Returns Subject to a $100 Per Item Returned Fee.
  • Arrangements for Return of Product are Your Responsibility. Product must be Returned VIA PREPAID FREIGHT within 15 days from Receipt of Product unless Shipped in Error by Everbrite, LLC.  Failure to Return Product within 15 days, will result in No Credit
  • We are unable to Accept Product in less than 100% Resellable Condition.
  • A Restocking Fee of 15% of the Product Price (Minimum of $50) will be charged for ALL Returns unless Shipped in Error by Everbrite, LLC.
  • ALL ITEMS BEING RETURNED MUST BE SUFFICIENTLY PACKAGED OR CRATED FOR RETURN SHIPMENT. FAILURE TO DO SO MAY RESULT IN ADDITIONAL REPAIR, RECRATING OR /NEW CARTON CHARGES. 
  • If product is not ready for pickup and multiple attempts have to be made there will be a $25 attempted fee assessed.
  • Special Order Items, Items that have been installed or Items under $50 Cannot be Returned for Credit.

 

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